i have the same issue as others just got an UMI Touch phone.
All works but as long as its nothing to worry about im happy.
showing T-Mobile as service.
Is virgin ever going to allow us to use 4G especially as my monthly tarrif is going up ???
It seems crazy ive been with you for a long time but only business users get the special service ???
Go to Answer
Virgin is an MVNO (mobile virtual network operator) working originally on T-Mobile now EE.
Your phone displaying T-Mobile as service is fine, nothing to worry about.
With regard to 4G, sales staff have been telling customers "soon" for a long time now.
I doubt anyone can give a definate answer on this and as soon as a date is in the pipeline I'm sure they will let us know.
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