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Lisa26
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Phone number

I have contract sim.with virgin phone but i have told to change my number recently.now i got my new number, but now i need that old number back , is any chance can i able to get that old number?

Thanks
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Forum Team
Forum Team
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Re: Phone number

Hi Lisa26

Welcome to the community.

Could I just check how you changed the number?

If you asked us to replace the number on your account with a brand new number, I regret this process is not reversible so it wouldn't be possible to get the number back.

Many thanks 

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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