My wife and I both set our phones to roaming ready for a trip round Europe. Hers is working but mine is not despite all settings being the same. I did get it working for one day in Belgium and I was able to receive texts but after trying all the steps suggested on the Help pages, it will now not find any network. I am now in Italy. I have tried to call Virgin from my wife's phone but it could not get through. I have double checked that I am set for roaming.