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Chrisb89
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Phone not delivered but my orders says it was delivered successfully.

So I upgraded my phone, says it would be delivered today. I sign into my orders and it says delivered successfully ??? strange as i'm at home and nobody has knocked. The parcel number given to me by Virgin also isn't being found by Yodel, what the heck is going on ???

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Re: Phone not delivered but my orders says it was delivered successfully.

Hi Chrisb89,

 

Welcome to the communitySmiley Happy

 

Sorry to hear you're having trouble with your phone order.

 

I'd like to help you get this sorted,

 

If you still haven't received your phone I would recommend calling our mobile team on 789 or 0345 6000 789 so we can chase this up for you.

 

Hope this helps.

 

Let me know how it goes.

 

 

Stephen_B
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