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Elleryc
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Phone is blocked and I'm in Dubai and unable to use it

My phone has been blocked because I have reached my credit limit abroad. I desperately need to contact home and cannot. I have also tried to contact Virgin mobile by using the number they provided me with in their message for people who are abroad. It will not connect me to Virgin either. What do I do please?

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Re: Phone is blocked and I'm in Dubai and unable to use it

Hi Elleryc

 

Welcome to the Community, I'm very sorry to hear about the problem you're experiencing with your phone lately.

 

If you're still experiencing this issue I'd recommend calling the number you were given on an alternate phone. 

 

We'd love to hear how it goes

Craig


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