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crystalandgemma
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Phone cut off

Hello

I've exceeded my credit limit whatever that means and now my phone has been cut off. I paid my bill owed which was £55 and now its saying that because i've got gone over my credit limit i have a outstanding payment of £450. I'm guessing it meant my phone was suspended. 

Obviously I cannot afford this! I struggle financially as it is!

Can someone help me?

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enlli
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Re: Phone cut off

You will have to call them from another phone on 0345 600 0789.

£450 seems a lot, but if you do owe it there is little you can do.

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crystalandgemma
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Re: Phone cut off

I dont have another phone

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enlli
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Re: Phone cut off

Not sure if they will be able to help you from here as they don't tend to deal with account questions.

You could try the chat facility, but people say that does not seem to work well

You really need to beg another phone because the debt is only going to mount if you don't and that is seriously going to cause you problems in the future.

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crystalandgemma
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Re: Phone cut off

Its okay used a payphone and they are going to reconnect me. I was panicking there!
May take 2-3 days though. Urgh.
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