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Gagan
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Phone calls

For the past 2 days my phone will not make calls or receive calls and will send my messages as texts
Please help!!!
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Lee_B
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Re: Phone calls

Hi Gagan

sorry to hear that you have not been able to make calls

when you make a call do you get a voice message ? Any errors or beeps?

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Virgin Mobile Staff , However, All opinions are my own

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Gagan
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Re: Phone calls

When I click the name it goes on the phone screen and it says call ended and beeps
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Forum Team (Retired) Mat_H
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Re: Phone calls

Thanks for coming back to us Gagan Smiley Happy

 

It sounds like there may either be an issue with the mast in the area, or the phone itself.

 

Are you able to PM me your full postcode by clicking on my face and selecting the send me a message on the right. I'll run some checks on your area and will let you know as soon as possible.

 

Let me know once you've sent the PM over. Looking forward to hearing from you.


Thanks,


Mat

 

 


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Forum Team (Retired) Mat_H
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Re: Phone calls

Hi Gagan,

 

How are you getting on with this currently?


Please let me know if you need anything Smiley Happy


Thanks,

Mat


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