Hi guys, I applied for a contract yesterday (Galaxy S7, £36 p/m), then got a phone call off Virgin today. The guy on the phone advised that I had passed the Virgin credit check but not the phone loan credit check. He said at this stage I could get the SIM only - and then after having it for either 2/3 months and making the payments on time I would then qualify to get the phone (would simply have to ring and ask for it). I asked if he was 100% certain I'd get the phone after this time and he said yes - maybe after 2 months but if not definitely after 3 months assuming everything had been OK with my payments.
I asked him to e-mail this so I had it in writing but didn't get anything back, so I'm now a bit sceptical and don't want to get this SIM and then find in 3 months time I ring up for the phone and they laugh..
Does anyone know if this is legit/sound correct? Thanks for any advice.
So to update, the day after I posted this I rang up to cancel and after 20 minutes on the phone was advised it had been cancelled (this is before the SIM had even arrived). A few days ago payment was attempted to be taken from my account and the account has now shown as active on my credit report....are Virgin for real?! Now having to write a letter as clearly are unable to be trusted over the phone. Unbelievably bad experience..