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cheyne139
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Phone backup

When I do a backup of my phone, that keeps reminding me that I have not done. It gets to 97% and then fails with the following error message: There was a problem backing up your settings. Try again later.

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Forum Team (Retired) Mat_H
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Message 2 of 11
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Re: Phone backup

HI Cheyene139,


Thanks for posting Smiley Happy

 

I'm really sorry that you're having issues with backing up the phone. Can you let me know what phone you're using so I can provide some more tips.


Let me know as soon as you can.


Thanks,


Mat


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cheyne139
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Message 3 of 11
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Re: Phone backup

Nokia Lumia 735
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Forum Team (Retired) Mat_H
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Message 4 of 11
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Re: Phone backup

Are you backing the phone up connected to a PC or via a different backup app cheyne139?

 

Thanks,

Mat


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cheyne139
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Message 5 of 11
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Re: Phone backup

Backup App on phone.
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cheyne139
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Message 6 of 11
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Re: Phone backup

Waiting for reply to my last answer.

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Superuser
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Message 7 of 11
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Re: Phone backup

You haven't actually asked anything.
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cheyne139
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Message 8 of 11
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Re: Phone backup

Well I have if you look at the full post. Was hoping for the person that was helping me to answer
as I had answered his question.

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Forum Team (Retired) Mat_H
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Message 9 of 11
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Re: Phone backup

Thanks for your reply Cheyne139 Smiley Happy

 

I've looked into this and I just want to clear a few things up.

 

I've looked at Microsoft's help page for this here, and I can see that there are a few different content options. What is it that you're trying to back up?

 

Thanks,

Mat


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cheyne139
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Message 10 of 11
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Re: Phone backup

Trying to backup apps+settings. even if I turn off apps, still get same failure.

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