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hiqbal
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Payment of an old account

I have a default on my credit report of a virgin mobile account that I dont remember to ever have. I desperately want to clear it any way. When I contact virgin mobile, they cant find the account and hence cant take the payment.

I made a complaint. I was given a reference number of the account even that is not recognised by virgin mobile

Whay can I do?

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Forum Team
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Re: Payment of an old account

Hi hiqbal,

 

Welcome to the community and thanks for posting. I deeply apologise for the troubles you've had trying to pay an old account.

 

I'm going to send you a private message to discuss this further. To view this click on the purple envelope on the top right.

 

Hope to hear from you soon.

 

Thanks


Rich
Forum Team
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