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Newbie25
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Pay as you go Bundles

Hi,

I'm new to the virgin network, I have a pay as you go SIM and opted for the Big Data tariff. I've almost used up all of my data, if I buy an air time bundle does this mean that I will lose my existing text allowance? 

Thanks,

Newbie

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Superuser
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Message 2 of 6
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Re: Pay as you go Bundles

Hi Newbie25,

I'm not even sure what (if any) "add on" bundles are are still available for Virgin pay as you go.
The last time I spoke to one of the team the choice was poor and costs expensive.

Where are you looking to see them?

In Bundle T's&C's the only stipulation is that you can't have more than one bundle active on a number at a time.

I'm not sure that Virgin's "reward" allowance on its "Big" tariff is classed as a bundle.

You would be best calling the team on 789 to ask and also confirm availability.

AlexKid :-)

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Forum Team (Retired) Mat_H
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Message 3 of 6
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Re: Pay as you go Bundles

Hi Newbie25,

 

I want to raise this issue on our side. So I can look into this for you, I've sent a PM your way. You can view this by clicking the purple envelope in the top right.


Thanks,

Mat


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Superuser
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Message 4 of 6
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Re: Pay as you go Bundles

Hi Newbie25,

 

if Mat does clarify the availability of bundles please post back here so we can all learn.

I asked him back in November last year but am still waiting for a reply.

Virgin Bundles.JPG

AlexKid :-)

 

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Forum Team (Retired) Mat_H
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Message 5 of 6
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Re: Pay as you go Bundles

Hi Alex,

 

I'm afraid I don't have an answer for this currently. Do you receive an error message with any of these texts?

 

I had contacted newbie25 to regarding their other post on the forum which a colleague brought to my attention.

 

Thanks,
 

Mat


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Superuser
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Message 6 of 6
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Re: Pay as you go Bundles

Hi Mat,

 

I haven't tried to purchase any bundles this year.

I'm now using a dual SIM phone with my Virgin Simply 8p SIM + a Three Mobile SIM for cheap rates & data.

 

AlexKid :-)

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