Are Virgin refunding the costs for people in France calling home over that weekend
Thanks for posting
With regards to refunding the costs of calling France during this period, we will be crediting any calls to France or texts sent from a UK number from the 13th to the 16th of November.
You can see more about the call charges on our community. Please call 789 or 0345 6000 789 if you have any other queries.
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The question I am asking is
those of us that we're in France on the 13th when this terrible event happened and had to make emergency calls home etc,
pare you refunding those costs
Virgin Mobile Staff , However, All opinions are my own
Still no refund
doesnt matter now as I have transferred all my numbers away from yourselves
Thanks for taking the time to post. I'm absolutely gutted to hear you've moved provider.
I've also replied to your other post here.
Hopefully we can see you back at some point in the future.
Perhaps you help customers by refunding as you say you are.
the refund was 4.68
return to virgin media.....NO