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davrosa
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Parental control

Parental control will not switch off it is not needed in this household as no one under 40 here
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Forum Team (Retired) Mat_H
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Re: Parental control

Hi Davrosa,

 

Thanks for posting Smiley Happy

 

I can definitely help you get this sorted. Are you able to log into your online account here? Under Plans and Devices > manage services, you will be able to remove Parental Control.


Give this a go for me and let me know how you get on.


Thanks,

Mat
 


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Forum Team (Retired) Mat_H
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Message 2 of 6
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Re: Parental control

Hi Davrosa,

 

Thanks for posting Smiley Happy

 

I can definitely help you get this sorted. Are you able to log into your online account here? Under Plans and Devices > manage services, you will be able to remove Parental Control.


Give this a go for me and let me know how you get on.


Thanks,

Mat
 


Who's who? Find out more about our community members. Good folk to know


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davrosa
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Re: Parental control

Matt just picked up your reply I will try that thanks
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davrosa
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Re: Parental control

Just tried again but it keeps switching back on
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Forum Team (Retired) Mat_H
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Re: Parental control

Sorry to hear this still isn't working Davrosa. Are you able to give us a call on 789 or 0345 6000 789 so our team can check this out?

 

If it's still not working for you, we may need to raise an IT ticket on our side.


Let me know ow you get on with this.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Parental control

How are you getting with this Davrosa? Smiley Happy

 

Let me know if you need anything at all.


Thanks,

Mat


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