Thanks for posting and a warm welcome to the community
I'm sorry to hear that you're having some difficulties with a parental lock.
Would you please elaborate a little as I'm not entirely sure what has been locked?
If you could let us know we will gladly do our best to help.
Have a great weekend,
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boabby71 wrote:Parental lock just occurex on phone and cant get it taken off.Help !
Login to your account here.
Select the "Plan and device" tab
Then the "Manage my services" button down at the bottom.
It can take up to two days for any changes to these settings to come into effect.