Menu
Reply
  • 13
  • 0
  • 0
gerryatric10
Tuning in
146 Views
Message 1 of 4
Flag for a moderator

PIN only inclusive International texts?

I have a £5.08 PIN only monthly contract with Virgin Mobile but can't find if texts to International mobiles are inclusive and if not how much does an International text cost. Could anyone also tell me if calls from my Virgin mobile to my Virgin home phone are free as I have just discovered from the website that calls from my Virgin landline to my mobile or any other Virgin mobile are apparently free.

0 Kudos
Reply
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
135 Views
Message 2 of 4
Flag for a moderator

Re: PIN only inclusive International texts?

Hi gerryatric10,

 

The texts in your package are to UK mobiles only.

For the cost of calling/texting abroad click here: Calling abroad - Pay monthly  International texts - 30p per message.

You should have unlimited calls to other Virgin mobiles included in your package (I don't believe this also includes VM landlines).

If this has not already been set up when you took out the SIM only plan, I would suggest that you call customer services (free) on 789.

Alternatively, texting your Virgin Media home phone number or account number to 789444 may also work to register you for free VM to VM calls.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

  • 13
  • 0
  • 0
gerryatric10
Tuning in
101 Views
Message 3 of 4
Flag for a moderator

Re: PIN only inclusive International texts?

Are text messages from my Virgin Mobile to 789444 free or are they charged?

0 Kudos
Reply
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
89 Views
Message 4 of 4
Flag for a moderator

Re: PIN only inclusive International texts?

Hi gerryatric10,

 

I think the only time I've used that number was to register for unlimited calls to other Virgin Mobiles.

Fairly sure that it was free Smiley Happy

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.