I moved to Virgin and had my old telephone number transferred within the past month. I get PDP Authentification failure when i try to access the internet away from my own Wifi. Is there an issue with the account set up - due to the change of telephone number? I have tried hard reset of phone - nothing seems to work
Your device requests PDP activation from your carrier whenever you want to start a data session.
Your device will send the request to the carrier's SGSN who will pass it to the GGSN (think gateway router).
The GGSN authenticates (usually via Radius to PCRF) then returns an IP to your device if it passes.
If it fails the GGSN returns the PDP reject cause to the SGSN who passes it along to the device.
You need to double check your APN settings. If they are correct contact your carrier as they are rejecting your request for network access and not providing you with an IP, perhaps subscription issue...etc...
therefor you need to load the correct b setting for Virgin, quite simple on most phone, but I have never owned a iPhone
Enter the following settings: Name: — Virgin Media Mobile Internet. APN: — goto.virginmobile.uk. Proxy: — leave blank. Port: — leave blank. Username: — user. Password: — leave blank. Server: — leave blank. MMSC: — leave blank.