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Vlad
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PAYG sim card 3000 texts, 1gb tarif now blocked all texts

My S6 is in for repair so i got a £10 pay as you go sim for my old virgin ace 2. Chose 3000 text tarif and got a few texts off then it blocked all outgoing and incoming texts plus 789 is blocked. Any thoughts?
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Moderator
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Re: PAYG sim card 3000 texts, 1gb tarif now blocked all texts

Hi Vlad,

 

Thanks for posting your query here.

 

Sorry to hear you're having difficulties using your old pay as you go SIM.

 

The symptoms you are describing are that of your mobile service being suspended, particularly if you can receive incoming calls.

 

I would recommend giving our mobile team a call on 0345 6000 789 from an alternate phone so we can get this sorted for you.

 

Hope this helps.

 

Let us know if you need anything.

 

 

 

 

 

Stephen_B
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