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Mhshiney
Joining in
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Ordered new sim via call

Hello beautiful people!

Just need reassuring and answers,
I got a new phone and forgot to check that I actually need a nano-sim now. So I called up virgin help services and requested to be deliveried. Which they told me 3 to 5 days.

My question is, do I get an email confirmation or text, to acknowledge that they are working on it, or its being delivered or any form of way to let me know it's happening?

Many thanks team!
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J0hn
Super solver
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Re: Ordered new sim via call

No email but it normally arrives within 3 days

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