Menu
Reply
  • 1
  • 0
  • 0
Cow11ng
Joining in
127 Views
Message 1 of 5
Flag for a moderator

Ordered mobile phone

I've ordered a mobile contact tariff with virgin and ordered it before 7 yesterday so should be here today but had no comfermation email off virgin or anything .
0 Kudos
  • 6
  • 0
  • 0
knowak30
Joining in
115 Views
Message 2 of 5
Flag for a moderator

Re: Ordered mobile phone

The same problem I have.
What's going on? Even i can not call virgin as my phone is broken, can you help us???
0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
101 Views
Message 3 of 5
Flag for a moderator

Re: Ordered mobile phone

Hi Cow11ng,


Welcome to the forums Smiley Happy

 

I'm really sorry that you've had some trouble with ordering the phone. I want to get this all sorted for you.

 

So we can look into this for you, I've sent you a PM detailing the next steps. You can view this by clicking the purple envelope on the top right.

 

Speak soon.

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 2
  • 0
  • 0
neil2
Just joined
90 Views
Message 4 of 5
Flag for a moderator

Re: Ordered mobile phone

I have had the same problem I ordered a phone yesterday but haven't received any email or phone call or anything
0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
67 Views
Message 5 of 5
Flag for a moderator

Re: Ordered mobile phone

Hi Neil2,


Welcome to the forums Smiley Happy


I want to get this sorted for you. So I can track your order, are you able to PM me your full postcode and house number?


You can do this by clicking on the image of my face and selecting the send me a message option on the right.

 

Looking forward to hearing from you.

 

Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos