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Rachaelhbarrie
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Ordered a contract phone 48 hours ago and haven't heard back!?

I ordered a contract phone and have only had an email detailing my order and stating that they've had a glitch in the system so they'll get back to me in 24 hours but heard nothing. Now reading some of the topics on this forum not sure I want to be with vm. How long does this normally take?

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enlli
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Re: Ordered a contract phone 48 hours ago and haven't heard back!?

You and around another 100 on this forum. 

Can only suggest you ring 789 from a Virgin Phone or 0345 6000 789 from any other.

Sorry can't help further

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Rachaelhbarrie
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Re: Ordered a contract phone 48 hours ago and haven't heard back!?

Yeah I called today and was passed about and then they wanted me to do my order again when I had an order number... So went to o2 instead and my phone will be here tomorrow. 

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enlli
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Re: Ordered a contract phone 48 hours ago and haven't heard back!?

They have lost a few to O2

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