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Lukeliverpool19
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Ordered Phone

Hi Everyone,

I orderd a phone and tariff on a monthly contract on the 16/07/2016 and they stated in the email my order summary but that they have a technical glitch but stated they would contact me in 24 hours to complete the order. I have not received any contact since is this normal?

will I be contacted?

 

 

 

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kip1
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Re: Ordered Phone

This is likely to be a generic e-mail. they will probable offer you a 30 day sim before they supply a phone. You know the saying " if a deal looks too good to be true, it usually is". Virgin media, not "exactly best of British".

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Forum Team
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Re: Ordered Phone

Hi Lukeliverpool19

Welcome to the community Smiley Happy

Sorry to hear that you've had some issues ordering your new handset.

I just wanted to check if we've now been in touch to help out with this or if you still require some assistance?

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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