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jaye
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Order

I placed my order yesterday and received an email 

unfortunately there'll be a slight delay processing your order due to a technical glitch at our end. We'll be in touch in the next 24 hours to complete your order.

Still no news! Can't get through on the number either! 

 

anyone else had this problem?

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Superuser
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Re: Order

Hi jaye,

many people have been affected by  Virgin's "technical glitch".

I can only recommend that you keep trying to call the Virgin team on 789 from a Virgin mobile if you already have one.

Or 0345 6000 789 from any other phone (you should get through eventually) and see if they can give you any info' your order.

AlexKid :-)

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