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Ethan07
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Order


I made an order last week for a mobile, got a confirmation email omg Virgin saying I was in there hang but due to a technical hitch they would be in touch. Haven't heard anything. When I logre in I just get an oops error page and I can't apply for another phone.
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enlli
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Re: Order

Hundreds of posts on here about this now and nothing seems to be getting done.

Can only suggest you ring either 789 from a Virgin Phone or 0345 6000 789 from another.

If it is over a week I suspect the order has not gone through.


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enlli
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Helpful Answer

Re: Order

Hundreds of posts on here about this now and nothing seems to be getting done.

Can only suggest you ring either 789 from a Virgin Phone or 0345 6000 789 from another.

If it is over a week I suspect the order has not gone through.

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Ethan07
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Re: Order

Hi.

I know yeah I've read them thing is Ivery just got out of a 4 year contract so don't have a mobile to phone. Looks like I'm going to have to buy a landlines phone to phone on.
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enlli
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Re: Order

One of the mods may pick this up

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Forum Team (Retired) Mat_H
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Re: Order

Hi Ethan07,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with your order. I want to get this sorted for you as soon as possible. I've sent you a PM detailng the next steps.

 

You can view this by clicking the purple envelope in the top right.


Thanks,

Mat


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