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bench591
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Order parked and credit check

I placed an order for a new contract but my account showed up as order parked so I called the number shown when I was told that I passed the credit check but apparently not well enough to get the handset I wanted. This seemed strange to me because I have a pretty good credit score l. And now my account says the order is being picked so I'm not actually sure what is going on
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enlli
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Re: Order parked and credit check

Fairly common complaint on here. Virgin seem to have a very tight credit credit criteria. 

You could email the underwriters at creditfileamendments@virginmedia.co.uk

Or simply find a network that will accept you.

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