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Santina
Joining in
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Order Glitch??

I put in an order on Saturday and got an email saying there was a technical glitch and my order can't be processed but someone will contact me within 24hours, but I've heard nothing? I'm so confused.
(I can't phone up as I don't have enough credit&they can't help me on live chat😡)
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enlli
Knows their stuff
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Re: Order Glitch??

Welcome to the world of technical glitch! See http://community.virginmedia.com/t5/Virgin-Mobile/technical-glitch-with-new-mobile-phone-order/td-p/...

Live chat often gets reported as constantly busy, but you might be lucky

You can ring them from another phone on 0345 6000 789

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Superuser
Superuser
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Re: Order Glitch??

Hi Santina,

Virgin's "technical glitch" Smiley Sad

If you already have a Virgin mobile you can call customer services free on 789.

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.