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webmum829
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Only receiving missed calls/texts when I make an outbound call

Hi,

In the past week or so I've not been able to receive texts or phone calls. When people try to phone me it goes straight to voicemail and texts only come through when I make an outbound call? Obviously this is very irritating and means I'm missing lots of messages and calls!

Thanks,

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enlli
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Re: Only receiving missed calls/texts when I make an outbound call

There was a problem a while ago where this happened to people on 4G. What should happen is the phone drops back to 3G to take the voice call. (No voice over 4G)

The best way to check this is to put the phone on 3G and get someone to call. If it works this could indicate you have the same problem

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Kevin1873
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Re: Only receiving missed calls/texts when I make an outbound call

Are you using a app or have you configured the device to only use 4G.

There's a mode on android phones as a example where it can be set to a so called "LTE Only" mode which will mean it will never connect to 3G/2G unless that mode is changed.

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