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Isabellacarrx
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Online order

I ordered a phone and was told that due to a technical glitch I would hear back in 24 hours but its been longer than that. I tried calling but after 45 minutes of waiting I got fed up

My Order ID is: 100000055174095

Can someone figure out what is hoping on with my order please

 

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Forum Team (Retired) Mat_H
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Re: Online order

Hi isabellacarrx,

 

Welcome to the forums Smiley Happy


I'm really sorry that you've not heard from us after ordering the phone. I want to get to the bottom of this for you.

 

Are you able to PM me your full name and address so I can chase this up for you? You can do this by clicking on the image of my face and selecting the send me a message option on the right hand side.

 

Let me know once you've sent this over.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Online order

Hi Isabellacarrx,

 

How are you getting on with finding the phone order?

 

Please let me know if you need anything at all.


Thanks,

Mat


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