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Radiator
On our wavelength
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Online fix it tool not working?

I've not been able to use the online fix it tool since Thursday, it was really useful... But keeps saying try again in a moment.

Is it down for everyone?
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Superuser
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Re: Online fix it tool not working?

Hi Radiator,

 

this post (from Thursday) would suggest that there is a problem: http://community.virginmedia.com/t5/Virgin-Mobile/PHONE-FIX-ON-THE-WEBSITE/td-p/3104615

Although Mat_H from the Virgin team is aware in the above post he suggests that a customer:

"Give us a call on 789 or 0345 6000 789 when you can and we'll be sure to raise an IT ticket for the phone fix issue."

Perhaps you might be prepared to report it.

 

AlexKid :-)

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Superuser
Superuser
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Re: Online fix it tool not working?

Hi Radiator,

 

this post (from Thursday) would suggest that there is a problem: http://community.virginmedia.com/t5/Virgin-Mobile/PHONE-FIX-ON-THE-WEBSITE/td-p/3104615

Although Mat_H from the Virgin team is aware in the above post he suggests that a customer:

"Give us a call on 789 or 0345 6000 789 when you can and we'll be sure to raise an IT ticket for the phone fix issue."

Perhaps you might be prepared to report it.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.