Menu
Reply
  • 36
  • 0
  • 1
Caravelle
On our wavelength
78 Views
Message 1 of 3
Flag for a moderator

Office 365 on Lumia 640

I have a paid subscription to Office 365.  My Lumia 640 is has an option under the Microsoft Office app to set this up on the phone.  But every time I type in the 365 account ID and password  I get the response "Something's wrong.  We encountered a problem and couldn't complete this task."   I see lots of very angry people on the Microsoft help site complaining about the same thing, and all being studiously ignored.  Obviously this is a Microsoft blunder which Virgin can't resolve, but just in case I'm asking if anyone here has found a way around this ?

Thanks

Caravelle

 

0 Kudos
Reply
  • 1.87K
  • 174
  • 338
J0hn
Super solver
66 Views
Message 2 of 3
Flag for a moderator

Re: Office 365 on Lumia 640

No idea, but a quick google of.  Office 365 on win mobile phone had a few options. The best ones were about 6 or 7 down the list.

0 Kudos
Reply
  • 36
  • 0
  • 1
Caravelle
On our wavelength
54 Views
Message 3 of 3
Flag for a moderator

Re: Office 365 on Lumia 640

I had already checked out Google, and that's why I ended up in the Microsoft forum.

The Google hits that come up on my PC are all guides as to how to install 365 on the 'phone.  They assume that when you type in your details Microsoft will not respond in the way it does.

Caravelle

 

0 Kudos
Reply