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Matt3210
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Not receiving texts of some people

Hi hope someone can help for about two weeks now I haven't been able to receive texts from certain contacts. I can still text them but cannot receive I've been with virgin for a few years now and haven't had any problems before ? ? V
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Forum Team (Retired) Mat_H
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Re: Not receiving texts of some people

Hi Matt3210,

Welcome to the forums Smiley Happy

Sorry to hear you're having issues with receiving texts. I want to get this fixed as soon as possible. Can you let me know if the contacts in question are able to call you? If not, there may be a block on their numbers by the phone. I would suggest deleting them as contacts and re-adding them.

Let me know how you get on with this. I'm here if you need anything at all.

Thanks,
Mat


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Forum Team (Retired) Mat_H
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Re: Not receiving texts of some people

How are you getting on with this Matt3210?

Please let me know if you need anything Smiley Happy

Thanks,

Mat


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