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Staceywalker111
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Not happy

Im wanting to no if ican swopthis phone for another one i dont mind payin extra each month
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gordy66
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Re: Not happy

Sure you can in the first 14 days.
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Forum Team
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Re: Not happy

Hi Staceywalker111,

Welcome to the community and thanks for posting.

If for whatever reason you are unhappy with your handset then give the team a call on 789 from any Virgin Mobile or 0345 6000 789 from any other phone.

You can discuss swapping or changing the device within 14 days of receiving your handset as per what @gordy66 as mentioned.

Thanks

Liam_T
Forum Team

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