Actually the reply I got from your support department was of no help.
please find attached details from your purchase as explained to your wife we are unable to provide a VAT receipt as we do not sell to business our services are for personal use only I can confirm the following details for you below I hope this helps. "
I replied requesting a VAT number........your guy has not even replied.
I feel quite agrieved, and also slighltly insulted with the way the initial response was written.....
So, I have no vat invoice, no vat number and not even a debit card receipt.