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timstickland
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No voicemail on SIM only

Cannot set up voicemail on SIM only - phoned for help numerous times.
Nothing.
SIM in S4mini.
Any ideas?
Thanks.
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Superuser
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Message 2 of 6
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Re: No voicemail on SIM only

Hi timstickland,

Virgin has a help page on this here: How do I set up voicemail

Hope this helps, if you're still struggling. Post back Smiley Happy

AlexKid :-)

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timstickland
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Re: No voicemail on SIM only

Thanks but cannot connect to 222.
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Superuser
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Message 4 of 6
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Re: No voicemail on SIM only

Hi timstrickland,

if you log into your Virgin Media Mobile Account

Click on the "Plan and device" tab (in the line near the top of the page) select "Manage my services" - is voicemail ON?

What happens when you call 222 ?

AlexKid :-)

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timstickland
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Re: No voicemail on SIM only

AlexKid, Thanks for all the help. Have logged into my account - says Voicemail is On. When I call 222 message says calls to this number are barred.
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Superuser
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Message 6 of 6
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Re: No voicemail on SIM only

Hi timstrickland,

I think you might have to give Virgin mobile customer services a call on 789 from your mobile and ask them to reset your voicemail.

Once they have done this hopefully you'll be able to dial 222 and run through the setup (follow instructions in the link I provided).

Good luck Smiley Happy

AlexKid :-)

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