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franni
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No ungrade ???!!

Why is it that I've been with Virgin mobile 4 years an Virgin media 6 years and I cannot upgrade my phone and it's due. because I was late with a payment ages ago wile I was in hospital with my premature baby it's making me so angry an now I've got to start again with a new company. 

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Forum Team (Retired) Mat_H
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Re: No ungrade ???!!

Hi Franni,


Welcome to the forums Smiley Happy

 

I'm really sorry that you're not currently able to upgrade. I want to look into this for you.

 

What was the reason behind the decision?


Let me know as soon as you can.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: No ungrade ???!!

Hi Franni,


Are you still having issues with the upgrade?


Let me know if you need anything at all from me Smiley Happy

 

Thanks

Mat


Who's who? Find out more about our community members. Good folk to know


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