Menu
Reply
  • 1
  • 0
  • 0
st4rich
Just joined
115 Views
Message 1 of 3
Flag for a moderator

No signal on mobile

I'm on holiday in Gran Canaria and I can't get a signal on my mobile, please help. ..

0 Kudos
  • 26
  • 1
  • 1
glenda76
On our wavelength
101 Views
Message 2 of 3
Flag for a moderator

Re: No signal on mobile

Have you gone into the settings? Try and selected manually another provider.

Have you got roaming activated with Virgin?
0 Kudos
  • 4.44K
  • 139
  • 333
Moderator
Moderator
81 Views
Message 3 of 3
Flag for a moderator

Re: No signal on mobile

Hi st4rich

 

Welcome to the forum and thanks for posting.

 

Sorry to hear you're not able get roaming working in Gran Canaria.

 

I can see you've already had some help from glenda76 which is great.

 

Could you take a look at this post here for me. If you could follow the steps provided as this should help get roaming activated for you.

 

If you are still experiencing issues you could always give our mobile team a call on +44345 6000 789 so we can get this sorted for you.

 

Let me know how t goes

 

Take care

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos