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CheesyBit
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No signal in cyprus

We are in Cyprus, we have 2 virgin mobile SIMs and a Three SIM. Neither Virgin SIM can get a signal. Have roaming activated and it has been for over 15 years with virgin. Never had roaming problems before. I called support from Three phone, they said would reset our SIMs, 12 hours ago. Still no signal. I have wifi, but any attempt to contact virgin via chat failed due to stupid captcha not working. They do not have email contact. VERY VERY DISAPPOINTED. I will likely switch to 3 when we get back.
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Superuser
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Re: No signal in cyprus

Hi CheesyBit,

 

there is a known network issue with roaming at the moment.

The "Sticky" at the top of these forum posts: Issues with Roaming in the EU

They are working to fix it. Periodically switch flight mode or your phone off/on again in order for it to search and hopefully connect to an available partner network as the problem becomes resolved.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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CheesyBit
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Re: No signal in cyprus

Virgin support did not mention it when I called this morning. Still no signal...
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