Hi, both my husband and I are both virgin mobile users and have had no signal all day in the BH23area. We've both rebooted the phones, been out and about in the area but still no signal at all. Checked website and says no issues reported. It's cost me several pounds today having to use our landline rather than my inclusive minutes.
Sorry to hear your experiencing no signal in your area.
I have checked the area for any known issues and it appears all clear at the moment. I will send you a private message shortly (red envelope top left hand side) as I will need some details to investigate this for you.