Where I work no one on Virgin or EE can get a signal and its been like this for a few days now. Cannot access any texts, calls or data. Sometimes it says we are connected but nothing still works. This really sucks as family and friends cannot contact us! The area is Skelton, York, YO30 1XW.
I've got no signal at all, just come back from Mallorca today, had a signal on Orange over there, nothing here. Very frustrating as I can't find any information about mobile service status anywhere! I'm near Edinburgh...
Hi, yes, done that, even considered a factory reset, but I seem to have sorted it by following the Phone Fix instructions to force the phone to do a manual roam. I had tried to do this, but not to the point of trying to get the phone to connect to a different network as I assumed that the X meant it couldn't detect any network. This was not the case, so once I'd tried to connect to O2 then reconnected to Virgin I got a signal. I've sent a text and made a call, so I'm hoping all is now ok.
It's very strange as I've never had this problem returning from abroad before.... I see there's a lot of folk with a similar problem but I don't know how you do a mass broadcast if that's what's required! Is Virgin at fault? They have no useful information that I could find, it's taken me nearly half a day to figure it out...
Sorry to hear your having signal issue in your area.
I've checked your area for you using the post code you provided (thanks for this). Looking at some of the masts near you they appear to be down and are currently logged as having a fault. I don't have a fix time as yet but they are being worked on as we speak.
I would recommend we monitor this over the next few days. If it continues I can check the status of the masts again for you.
So nearly 2 weeks later I still don't get a signal. I'm at work more than I'm at home recently due to 12 hour shifts and this is totally crap.
Sometimes it says I have a signal but nothing comes through and other times it just says I don't have a signal at all. Like I said, I'm at work 12 hours and maybe a max of twice during a shift have messages come through to my phone only for the signal to die again so I cannot reply.