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Diana1958
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No service

I have been using my iphone 5 handset with a virgin sim for  few weeks.  

I successfully made a call from it at 4:55 on Sunday morning. I then set  a ios update running and since then I cannot make or receive calls or texts - the top line of the screen shows "No Service".

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GuyMayers
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Re: No service

That makes two of us.... No service since this morning on my iPhone 6s Plus

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GuyMayers
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Re: No service

Called customer service and sorted by going into settings and carrier, switching off automatic, searching for carrier and selecting virgin from the list that came up. At some point we switched the phone off and on again.

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