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Rebecca_L
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No service

I came back from abroad yesterday, put my sim in my phone and realised I didn't have any service. No data, just emergency calls available. It is now the day after and it still hasn't been solved. I am quite sure it's nothing to do with my area as I have been travelling and moving through areas didn't change anything. Has anyone experienced anything similar? I don't think it's my phone as my other sim card worked well. I'd be very grateful for some help on this!

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enlli
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Re: No service

Try  going into the networks settings on your phone and manually selecting Virgin. This seems to have worked for quite a few people


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enlli
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Re: No service

Try  going into the networks settings on your phone and manually selecting Virgin. This seems to have worked for quite a few people

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Superuser
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Re: No service

Hi Rebecca_L,

 

I realise that this may seem an obvious question but have to ask.

With your Virgin SIM in your phone have you turned it off & on again. This should make it search for a network.

If the battery is removable you could try taking it out whilst the phone is turned on, then replace it & turn the phone back on, This will reboot the phone.

Are you able to go into the phone settings & manually select a network.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Rebecca_L
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Re: No service

Did the trick! Thanks so much Smiley Happy

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