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MW5
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No service

I have been abroad for two weeks and since I got back I have had no service.  I received one text but apart from that I can't send texts, and I can't make calls.  I rebooted and nothing changed.  The online "agents" are all busy.

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Forum Team (Retired) Mat_H
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Re: No service

Hi mw5,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with making calls. I want to get this all sorted for you. Are you able to let me know what phone you're using so I can provide you with some helpful tips?


Thanks,
 

Mat


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jmortelecque
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Re: No service

Hello,

 

The same here since this morning (Tue 12 April), no service in the Twickenham (TW1) and Heathrow area. Having a iPhone 5S, tried all the tips found on the internet.

Looking at Virgin and EE network issue, any of these areas are supposed to be fine.

Regards

Jerome.

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Forum Team (Retired) Mat_H
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Re: No service

Hi Jerome,

 

Can I take your full postcode to look into this?


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: No service

Are you still having issues with this Jerome?

 

Let me know if you need anything.


Thanks,


Mat


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