I have been abroad for two weeks and since I got back I have had no service. I received one text but apart from that I can't send texts, and I can't make calls. I rebooted and nothing changed. The online "agents" are all busy.
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I'm really sorry that you're having issues with making calls. I want to get this all sorted for you. Are you able to let me know what phone you're using so I can provide you with some helpful tips?
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The same here since this morning (Tue 12 April), no service in the Twickenham (TW1) and Heathrow area. Having a iPhone 5S, tried all the tips found on the internet.
Looking at Virgin and EE network issue, any of these areas are supposed to be fine.
Can I take your full postcode to look into this?
Are you still having issues with this Jerome?
Let me know if you need anything.