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Dpass1974
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No service samsung s4 mini

Service kept falling out and now i cannot register at all

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Forum Team (Retired) Mat_H
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Re: No service samsung s4 mini

Hi Dpass1974.


Thanks for posting Smiley Happy

 

I'm really sorry that you're having trouble accessing the network. So I can look into this for you, are you able to let me know your full postcode?


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: No service samsung s4 mini

How are you getting on with this Dpass1974?

 

Let me know if you need anything at all.


Thanks,

Mat


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Dpass1974
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Re: No service samsung s4 mini

Hi my postcode is BS215EX i hsve done s factory reset and it workedva little for a while and has now gone to No service permanently 

Thanks

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J0hn
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Re: No service samsung s4 mini

I've just checked on the EE website no know issues showing.

 

can you go into the setting app and try a manual search?

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Dpass1974
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Re: No service samsung s4 mini

I have done that it worked at first but now wont connect at all comes up with "unknown error" or "cannot connect at this time" ive not had a service for sbout a week now 

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Forum Team
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Re: No service samsung s4 mini

Hi Dpass1974

I'm sorry to hear you're still having issues with the signal on the handset.

I've run some checks on the coverage in your area at the moment and not identified any known issues.

Are you able to test your SIM in another handset as this will help to check if it is the handset at fault?

Keep us in the loop.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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