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Message 1 of 2 (86 Views)

No service on my phone child with additional needs when will this be sorted

Myself and my Husband have no service on our phone have child with additional needs and my elderly father who I have to keep in touch with have been trying to get through to virgin for hours how long will it take you to sort this how do I phone emergency services if I need them when I can't even get through to you

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Registered: ‎07-04-2015
Message 2 of 2 (42 Views)

Re: No service on my phone child with additional needs when will this be sorted

Hi Linzie,

 

Welcome to the community and thanks for posting. I'm so sorry to hear you and your husband have had no service on your phones. I appreciate the urgency in getting this back up and running.

 

Has this been resolved since posting? If not, please come back to me and I'll happily assist further.

 

Thanks


Rich
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