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Braz1977
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No service on mobile

No service on phone with virgin put different sim from a different network and phone works
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Superuser
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Re: No service on mobile

Hi Braz1977,

try entering your postcode into the EE service checker to see if there are any known faults in your area that might account for your lack of service.

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Braz1977
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Re: No service on mobile

I have did this phone virgin the mast is down they said
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Forum Team (Retired) Mat_H
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Re: No service on mobile

Hi Braz1977,


Welcome to the forums Smiley Happy


I'm sorry to hear that you're having issues with the service in your area. I want to get on the case for you.


So I can do this, I've sent you a PM detailing the next steps. You can do this by clicking the purple envelope in the top right.

 

Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: No service on mobile

Hi Braz1977,

 

Thanks for bringing this to my attention Smiley Happy


So I can look into this for you, are you able to let me know your full postcode?

 

Let me know as soon as you can.

 

Thanks,
 

Mat


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