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Deemers64
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No service in Spain

Not happy . Been in Spain a week with 3 virgin mobiles and no problems at all . All of a sudden last night all 3 started showing " no service " . I've tried turning them off , manual search for carrier on all 3 phones and still no service . I now have a 16 year old & 17 year old unable to use their phones and an elderly father back in uk unable to get hold of me . I can not call Virgin as I have no service . Any suggestions ?
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Superuser
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Re: No service in Spain

Hi Deemers64,

 

there is a known network issue with roaming at the moment.

The "Sticky" at the top of these forum posts: Issues with Roaming in the EU

They are working to fix it. Periodically switch flight mode or your phone off/on again in order for it to search and hopefully connect to an available partner network as the problem becomes resolved.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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