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Stuey333
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No service anymore on my phone

I have had no mobile service for two days, I've taken my sim out and tried in another phone and still no service. I don't know if my sim has broken or my settings are messed up?
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Re: No service anymore on my phone

Hey Stuey333

 

Thanks for taking the time to join our community and post on the forum. I'm sorry to learn your phone isn't getting any network service. What phone do you have and are there any error messages coming up on-screen? Are any signal bars showing up at the top of your screen and does anything come up when you do a network search?

 

Apologies for all the questions but I hope we can shed some light on this for you.

Dave


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Stuey333
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Re: No service anymore on my phone

Hey, thanks for the help.
I've actually contacted virgin now regarding the problem, they have sent me a new sim card (old one was 12 years old apparently!).... Happy to report all is well and working.
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Re: No service anymore on my phone

Hi Stuey333

 

Thanks for getting back in touch and glad to hear you're back in action!

 

Any further issues by all means let us know.

Dave


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