Hi, cannot get service abroad. I am on a pay monthly account but I cannot even get into my account as you do not recognise my email. So frustrating as it is new year. Please get back to me asap.
unfortunately there is no email point of contact for virgin Mobile.
If are you able to borrow a phone / use a pay-phone to call. They will be able to set up your account for roaming.
Their UK support line number is: +447953 967 967
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