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BANDM
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No service abroad

Hi, cannot get service abroad. I am on a pay monthly account but I cannot even get into my account as you do not recognise my email. So frustrating as it is new year. Please get back to me asap.

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BANDM
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Re: No service abroad

If I email you my number will you confirm you have my account?
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Superuser
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Re: No service abroad

Hi BANDM,

 

unfortunately there is no email point of contact for virgin Mobile.

If are you able to borrow a phone / use a pay-phone to call. They will be able to set up your account for roaming.

Their UK support line number is: +447953 967 967

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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