Hi, i just got my virgin sim before leaving for Spain, and surprise, no roaming when I get to Spain. I am trying to create my mobile account to be able to set my mobile service for roaming but it just sends me back to checking that I am no robot. The numbers I am supposed to call are not accessible from abroad. How can I sort this out? Thanks
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your roaming service while abroad. Apologies for the delay in responding to your post.
If you are still having an problem with this, please let me know. I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
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