Menu
Reply
  • 1
  • 0
  • 0
palwales
Joining in
55 Views
Message 1 of 2
Flag for a moderator

No roaming on 3G

Roaming is working on 4G but not 3G? I have changed API settings to the ones on the Forum. Peter L

[MOD EDIT: Subject heading changed to assist community]

0 Kudos
Reply
  • 7.2K
  • 233
  • 525
Forum Team
Forum Team
27 Views
Message 2 of 2
Flag for a moderator

Re: Terri P - roaming

Hi Peter,

Sorry to hear that you're having a problem with your roaming service. If roaming is working via 4G, but not on 3G, it could be a problem with the local host network you are connecting to. Are you able to do a manual search and try a different network in the area? 

If this isn't working, send me a private message with your mobile number and I can check the network settings for you.

 

Kind Regards,

Terri

Virgin Media Forum Team

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply