Menu
Reply
Highlighted
  • 4
  • 1
  • 0
abravo
Tuning in
144 Views
Message 1 of 3
Flag for a moderator

No network signal

Hi,

Since I came back to London yesterday, my mobile is not detecting any network signal. I already try to reboot and put my sim card in a different phone.

Your chat doesn't help so much as they advice to call 03454541111 or 150, the problem is that I can't make or receive calls...

Can you please advice what I should do?

Thanks

0 Kudos
Reply

Helpful Answers
  • 4
  • 1
  • 0
abravo
Tuning in
225 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: No network signal

Thanks you Virgin Support for not replying to my post.

For anyone that is getting the same error, it seems Virgin network needs to be selected Manually after begin abroad.

I know this is strange and it was the first time I had to do it after being abroad but it did fix my problem. 

0 Kudos
Reply

All Replies
  • 4
  • 1
  • 0
abravo
Tuning in
226 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: No network signal

Thanks you Virgin Support for not replying to my post.

For anyone that is getting the same error, it seems Virgin network needs to be selected Manually after begin abroad.

I know this is strange and it was the first time I had to do it after being abroad but it did fix my problem. 

0 Kudos
Reply
  • 40
  • 1
  • 8
Heckleruk
On our wavelength
92 Views
Message 3 of 3
Flag for a moderator

Re: No network signal

VM not bothering to respond seems to perfectly normal for this incompetent company.
0 Kudos
Reply